Refund policy

We always aim to ensure you have a great experience, from shopping on our website to receiving products.

Currently we;

  1. DO NOT offer refunds or exchanges unless the customer is willing to cover shipping costs.
  2. We always quality check items before packaging them. If it happens you receive faulty items, please whatsApp a picture of the item along with your details immediately after receiving it on 061 594 1635.
  3. Please ensure the item(s) are unused and in its original packaging.
  4. We will NOT refund or exchange if there is any evidence that the items have been used.
  5. NO REFUNDS OR EXCHANGES ON SALE ITEMS.